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发表于 2006-2-19 22:42:54
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发个信给大家参考
Kane,
Your ER-4P's were in for repair in March 2004. You can return them using
RMA 10462. There is no charge for the replacement, other than what it
will cost you to ship them here. Are you still at the University of Hong
Kong? Please send me current address information for my RMA system. We
will ship them back UPS unless you have a better way to get them back to
minimize any import taxes.
We think that the problem stems from impurities in the molding process.
The impurities absorb moisture and weaken the plastic, making it brittle
over time.
We are currently using a machined housing that doesn't have this problem,
while we try to figure out how to mold the parts properly.
Thanks,
Don Wilson
Etymotic Research, Inc.
(847)228-0006
d_wilson@etymotic.com |
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